Linux, musical road-dogging, and daily life by Paul W. Frields
Tag: <span>empathy</span>

A spoonful of sugar.

Kevin, Thanks for your thoughtful posting about being helpful in the Fedora support channels. I think among the keys to understanding what someone seeking help needs — let’s just call this person “Nathan” to make this blog post easier to read — are: Good listening skills Good empathizing skills Essentially, …