Linux, musical road-dogging, and daily life by Paul W. Frields
 
Tag: <span>help</span>

Tag: help

You can help the defenders.

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For years, Red Hat Legal has given free services to the Fedora Project such as counsel on licensing and IP issues like patents and trademarks. Now they’re asking for help from us, the Fedora community.  Here’s a brief snippet of what I wrote to the advisory-board list this morning: Red …

A spoonful of sugar.

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Kevin, Thanks for your thoughtful posting about being helpful in the Fedora support channels. I think among the keys to understanding what someone seeking help needs — let’s just call this person “Nathan” to make this blog post easier to read — are: Good listening skills Good empathizing skills Essentially, …